FDE transformation for a regional restaurant chain
Agents deployed across every scenario, 15% lower staffing cost
- Challenge
- Scheduling, inventory, complaint handling and marketing content all relied on manual work — head office and stores moved slowly, and know-how never accumulated.
- Approach
- We mapped the core head-office and store processes first, then built purpose-built agents per scenario and connected them to the existing systems.
- Agents built per scenario, across head-office operations and store operations
- On-site implementation, classroom training and hands-on guidance
- A verifiable, iterable transformation package rather than more tools